Continuum of Care Programs & Policies

Three key components of the Continuum of Care (CoC) operate with distinct sets of policies:  Homeless Management Information System (HMIS) data collection, Coordinated Entry System (CES), and CoC policies & procedures.


Indianapolis COC written standards

The Indianapolis Continuum of Care (CoC) in coordination with the City of Indianapolis and homeless service funders have developed the written standards contained here for providing housing and services to those persons experiencing homelessness or at-risk of homelessness across Indianapolis. The goals of the written standards are to:

·         Establish community-wide expectations on the operations of projects within the community

·         Ensure that the system is transparent to users and operators

·         Establish a minimum set of standards and expectations in terms of the quality expected of projects

·         Make local priorities transparent to recipients and subrecipients of funds

·         Create consistency and coordination between recipients' and subrecipients' projects within the Indianapolis CoC


Homeless Management Information System

Data collection is the responsibility of the CoC, and it is required by HUD that the CoC utilize a Homeless Management Information System (HMIS). CHIP - Coalition for Homelessness Intervention & Prevention is responsible for administering the HMIS in the community and works collaboratively with homeless services agencies to accurately collect and report data about the community’s response to homelessness.


Coordinated Entry System 

The Coordinated Entry System (CES) provides a structured process for entry, assessment, scoring, prioritization, determining eligibility, and referral for housing and services for those experiencing homelessness. The goal is to efficiently and fairly allocate permanent housing resources. This provides a structured process for the pool of individuals and families who want permanent housing. Individuals and families are prioritized by vulnerability and severity of service needs to ensure that people who need assistance the most can receive it in a timely manner. The CES must do this by using policies established in accordance with the Indianapolis CoC Written Standards. In addition to these methods of assessment, CES maintains a forum for case workers to give additional information related to eligibility and prioritization. In addition to serving as the HMIS lead for the CoC, CHIP also manages the CES.


Continuum of Care Policies & Procedures

The Continuum of Care (CoC) Policies & Procedures outline important community processes, including the annual Continuum of Care funding application from HUD and quarterly system performance monitoring. It is important for the CoC to assess its community performance using identified system performance measures that indicate the effectiveness of the community’s response to homelessness.


Landlord Guarantee Program

The Supportive Housing Landlord Guarantee Program is designed to provide financial assistance to landlords to mitigate damages caused by tenants during their occupancy under permanent supportive housing programs using HUD Housing Choice or Veterans Affairs Supportive Housing (VASH) vouchers, Rapid Rehousing, or HOME Tenant-Based Rental Assistance matched through the Coordinated Entry System (CES). The program is a partnership between the Coalition for Homelessness Intervention and Prevention (CHIP), City of Indianapolis, and the Indianapolis Housing Trust Fund.


continuum of care standard of care

Service providers throughout the CoC have worked together to create standard of expectations for service providers and landlords to better understand roles and responsibilities of what to expect when working with CoC providers in providing housing for individuals and families who have experienced homelessness. Review the standard of care here: