Coordinated Entry System

The Coordinated Entry System (CES) is a process designed to quickly identify, assess, refer, and connect people in crisis to housing, shelter, and assistance, no matter where they show up to ask for help. An effective CES is an essential component of Indianapolis’ homelessness prevention and intervention system, and critical to ensuring that homelessness is rare, short-lived, and recoverable.


Shelter Coordination

Shelter Coordination is based on a no wrong doors approach, meaning individuals and families can access emergency shelter directly through multiple Shelter Entry Points. Shelter Entry Points access real-time availability for emergency shelter beds through an online referral system and can initiate the referral process. Shelter Coordination provides those experiencing homelessness with a clear understanding of eligibility, availability of emergency shelter, and quick connection to resources.


Coordinated Entry into Housing

The Indianapolis Coordinated Entry into Housing provides a structured process for entry, assessment, scoring, prioritization, determining eligibility, and referral for homeless housing and services. The goal is to efficiently and fairly allocate resources by prioritizing severity of service needs and vulnerability using policies established by the Indianapolis Continuum of Care (CoC) in accordance with the Indianapolis CoC Written Standards. In addition to these methods of assessment, the CES will maintain a forum for case workers to give additional information related to eligibility and prioritization.


CHIP - Coalition for Homelessness Intervention & Prevention is the CES lead for the Indianapolis Continuum of Care (CoC). CHIP provides management and oversight, training and technical assistance for the Coordinated Entry System.


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